Privacy Policy 

Gaube’s Management Solutions
3954 Leukerbad, Switzerland
Last updated: 10.10.2025

1. Introduction 
This Privacy Policy explains how Gaube’s Management Solutions (“the Company”, “we”, “us”, “our”) collects, processes, and protects personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR). By using our website, submitting a booking, or engaging our services, you agree to this Policy. 

2. Data Controller
 Gaube’s Management Solutions
3954 Leukerbad, Switzerland
📧 info@gaube.ch
📞 +41 78 240 73 22   

If you have questions about this Policy or wish to exercise your data rights, please contact us using the details above. 

3. Categories of Data 
We Collect We may collect and process the following categories of personal data:
- Identification data: name, surname, date of birth (if applicable)
- Contact data: address, phone number, email
- Booking data: property information, arrival/departure dates, preferences
- Payment data: payment status and transaction ID (we do not store full card details)
- Communication data: messages, emails, or feedback provided by you
- Technical data: IP address, browser type, device identifiers, cookies, and usage logs
 
4. Purpose and Legal 
Basis of Processing Your data is processed for the following purposes:
PurposeLegal BasisManaging bookings and service requestsPerformance of a contract (Art. 6(1)(b) GDPR; Art. 31 FADP)Processing payments and invoicesContractual necessity / legal obligationProperty management and housekeeping coordinationLegitimate interest in providing servicesMarketing communications and updates (opt-in only)Consent (Art. 6(1)(a) GDPR)Compliance with Swiss accounting and legal requirementsLegal obligationWebsite analytics and functionalityLegitimate interest in improving user experience We do not use your data for automated decision-making or profiling. 

5. Data from Third Parties 
We may receive personal data from external sources, including: Booking platforms (e.g., Airbnb, Booking.com)
Payment processors (e.g., Stripe, PayPal)
Partner agencies or subcontractors providing cleaning or marketing services
These third parties process data under their own privacy policies. We ensure that any third-party we collaborate with adheres to adequate data protection standards. 

6. Data Sharing and Disclosure 
We only share personal data where necessary and lawful. Possible recipients include: Subcontracted service providers (cleaning, laundry, maintenance, marketing)
IT service providers and website hosting companies
Payment processors and financial institutions
Authorities or courts if legally required
All subcontractors and partners are contractually bound to confidentiality and data-protection obligations consistent with Swiss and EU law. 

7. Data Transfers Abroad 
Where personal data is transferred outside Switzerland or the EU/EEA, such transfer occurs only: To countries with an adequate level of protection recognized by the Swiss Federal Council or the European Commission, or
Under standard contractual clauses approved by Swiss or EU authorities.

8. Data Retention 
We retain personal data only as long as necessary to fulfill the purposes listed above or as required by law (e.g., Swiss accounting retention period of 10 years).
When no longer needed, data is securely deleted or anonymized. 

9. Cookies and Website Tracking 
Our website uses cookies and similar technologies to enhance functionality and analyze performance. You can manage or disable cookies in your browser settings.
Essential cookies are required for the website to function; analytical or marketing cookies will be used only with your consent. If Google Analytics or comparable tools are implemented, only anonymized IP addresses are processed in accordance with FADP/GDPR. 

10. Data Security 
We implement technical and organizational measures to protect your data from unauthorized access, loss, alteration, or disclosure.
These include secure hosting, restricted staff access, encryption for online communication, and contractual controls with third-party processors. 

11. Your Rights 
Under the FADP and GDPR, you have the following rights: 
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restriction of processing
- Right to data portability (if applicable)
- Right to withdraw consent at any time (for marketing or optional processing)
- Right to object to processing based on legitimate interest
Requests can be sent to info@gaube.ch. We will respond within the statutory time frame (generally within 30 days). 

12. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content, security, or privacy practices of third-party websites. Please review their policies before providing any personal information. 

13. Changes to This Policy 
We reserve the right to modify this Privacy Policy at any time to comply with legal updates or service changes.
The most recent version will always be available on our website, with the “Last updated” date clearly stated. 

14. Governing Law 
This Privacy Policy is governed by Swiss law.
For any disputes arising under or in connection with this Policy, the exclusive place of jurisdiction is Leukerbad, Switzerland, unless mandatory law provides otherwise. 

15. Contact 

Gaube’s Management Solutions
3954 Leukerbad, Switzerland
📧 info@gaube.ch
📞 +41 78 240 73 22