Terms and Conditions (T&C) 

Gaube’s Management Solutions
Registered Address: 3954 Leukerbad, Switzerland
Last updated: 10.10.2025

1. Scope and Applicability 
These Terms and Conditions (“Terms”) govern the use of the website, online booking systems, and all services provided by Gaube’s Management Solutions, a sole proprietorship registered in Switzerland (“the Company”, “we”, “us”, “our”). 

By visiting our website, making a booking, or engaging our services, you (“the Client”, “you”, “your”) agree to these Terms in their entirety. These Terms apply to all business relationships unless a written contract provides otherwise. 

2. Description of Services 
Gaube’s Management Solutions provides a range of property and hospitality management services, including but not limited to:
- Property management and supervision
- Coordination of maintenance, housekeeping, and cleaning services
- Laundry & linen supply and organization
- Guest communication and booking coordination
- Marketing and communication support for rental listings
- Real estate listings on behalf of third parties (agencies or private owners)
We do not own or operate the properties listed on our website or third-party platforms. All real estate listings are offered for informational and marketing purposes only. The Company acts solely as an intermediary, not as a contractual party in any rental or property sale. 

3. Subcontracting and Third-Party Services 
To deliver our services, we may engage subcontractors, service partners, or third-party platforms. These may include, but are not limited to, cleaning companies, maintenance technicians, marketing agencies, or booking/payment processors. We remain responsible for selecting competent subcontractors and coordinating the quality of work, but we are not liable for the performance, negligence, or delays of independent third parties. Where a third-party booking or payment platform is used (such as Airbnb, Booking.com, or Stripe), their respective terms and conditions and privacy policies also apply. Gaube’s Management Solutions does not control and is not liable for the operation, availability, or data processing of such external systems. 

4. Service Execution 
The Company undertakes to perform services with reasonable care, skill, and diligence, in accordance with Swiss standards (Art. 398 ff. of the Swiss Code of Obligations, “CO”). 
The Client shall ensure timely cooperation, access to properties, and provision of all required information or materials necessary for proper execution of the services. 
In cases where access to the property is delayed or prevented due to the Client’s omission, the Company reserves the right to charge additional costs or postpone the service. 

5. Bookings and Confirmations 
All bookings made through the website, email, or third-party platforms are subject to availability and written confirmation by Gaube’s Management Solutions. A booking becomes binding only when confirmed electronically or in writing. 

The Company reserves the right to reject or cancel any booking without liability in cases of overbooking, system error, or force majeure. 

6. Prices, Payments, and Invoicing 
All prices are listed in Swiss Francs (CHF) and may include or exclude VAT as applicable. Payments may be made via third-party processors or directly to the Company as indicated.

 Full payment is generally required at the time of booking unless otherwise agreed in writing. If payment is delayed, Gaube’s Management Solutions reserves the right to apply default interest of 5% per annum (Art. 104 CO) and suspend further services until full payment is received. Processing fees or exchange rate differences charged by payment gateways are borne by the Client. 

7. Cancellations and Refunds 
Unless otherwise specified in a service agreement or booking policy, the following cancellation rules apply: 
- 14 or more days before the scheduled service: 100% refund (minus transaction fees)
- 7–13 days before service: 50% refund
- Less than 7 days before service: No refund
Refunds are processed using the same method as the original payment, unless otherwise agreed. If a service cannot be fulfilled due to force majeure, illness, or government restrictions, Gaube’s Management Solutions may offer a rescheduled date or partial refund at its discretion. 

8. Client Obligations 
The Client agrees to: Provide accurate, complete, and truthful information.
Grant necessary access to the property during agreed service times.
Ensure that all safety, health, and legal requirements are met at the property.
Treat Company employees and contractors respectfully.
Any damages, delays, or additional costs resulting from non-compliance or misinformation shall be the Client’s responsibility. 

9. Liability 
Gaube’s Management Solutions shall be liable only for damages arising from gross negligence or intent (Art. 100 CO). We are not liable for indirect, consequential, or incidental damages, including but not limited to: 
- Loss of profit or income
- Property damage caused by third parties or subcontractors
- Booking losses or cancellations resulting from system errors
- Loss of data or access due to technical failure
 
Our maximum aggregate liability per incident is limited to the total amount paid by the Client for the relevant service. The Client is responsible for maintaining adequate insurance coverage for property and liability risks.

10. Intellectual Property 
All content on our website, including text, graphics, images, and logos, is protected by Swiss and international copyright law.
No materials may be copied, distributed, or modified without prior written permission from Gaube’s Management Solutions. All third-party trademarks and content remain the property of their respective owners. 

11. Confidentiality 
Both parties undertake to keep all non-public business information, pricing, client data, and property details strictly confidential during and after the termination of any contractual relationship. Disclosure to third parties is permitted only where legally required or necessary for subcontractor engagement under equivalent confidentiality terms. 

12. Data Protection 
Personal data is processed in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR). Details on how data is collected, stored, and shared with third-party platforms are outlined in our Privacy Policy, which forms an integral part of these Terms. 

13. Termination 
Either party may terminate a recurring or ongoing service agreement with written notice of 30 days, unless otherwise specified in writing. Immediate termination by the Company is permitted in cases of: 
- Breach of contract
- Abuse of services
- Non-payment
- Illegal or unethical use of the property
 
Upon termination, all unpaid balances become immediately due. 

14. Force Majeure 
We are not responsible for delays or failures to perform due to circumstances beyond our reasonable control, including but not limited to: natural disasters, war, pandemics, strikes, supply chain disruptions, or government actions. 

15. Governing Law and Jurisdiction 
These Terms are governed by the laws of Switzerland.
The exclusive place of jurisdiction for any disputes shall be Leukerbad, Switzerland, unless mandatory law provides otherwise. 

16. Severability 
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by one that most closely reflects the intended economic purpose. 

17. Contact 
For any questions or concerns regarding these Terms, please contact: 

Gaube’s Management Solutions
3954 Leukerbad, Switzerland
📧 info@gaube.ch
📞 +41 78 240 73 22